Installation Scheduler & Logistics Coordinator

Johnson Controls; Town of Colonie (NY); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls seeks a detail‑oriented coordinator to manage installation jobs from first contact to closeout. You will schedule installers, communicate with customers, and ensure readiness and on‑time completion across multiple teams.

Ideal candidates have 3+ years in customer service and scheduling, strong organization, and proficiency with Outlook/Excel. A valid driver’s license is required, with competitive benefits offered.

Qualifications

• Three years of customer service and scheduling experience.
• Strong organizational skills and multitasking ability.
• Professional business communication, both written and verbal.
• Proficient with Microsoft Office (Outlook and Excel).
• Valid driver's license.

Responsibilities

• Coordinate installers and subcontractors on installation jobs.
• Schedule installations and ensure on-time completion.
• Contact customers within 48 hours of booking and update stakeholders.
• Track materials and manage paperwork for closeout.
• Update the Installation Portal with progress details.

Skills

Customer service

Scheduling

Excellent communication

Organizational skills

Professional business demeanor

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office (Outlook, Excel)

Job description

Johnson Controls seeks a detail‑oriented coordinator to manage installation jobs from first contact to closeout. You will schedule installers, communicate with customers, and ensure readiness and on‑time completion across multiple teams.

Ideal candidates have 3+ years in customer service and scheduling, strong organization, and proficiency with Outlook/Excel. A valid driver’s license is required, with competitive benefits offered.