Installation Coordinator: Seamless Scheduling & Readiness

Johnson Controls, Inc.; Town of Colonie (NY); On-site; USD 34,000 - 47,000; Full time

Job summary

Johnson Controls, Inc. is seeking an organized installation coordinator to manage scheduling of installers and subcontractors from first contact to contract closeout.

The role requires strong attention to detail, multi-tasking, and proactive communication with customers and internal teams. You will coordinate technicians, track materials, and maintain installation records in our portal, while liaising with sales and account teams to address concerns.

Qualifications

• High School Degree or equivalent.
• 3+ years of customer service and scheduling experience.
• Strong organizational skills.
• Ability to communicate in a professional business manner.
• Knowledgeable in Microsoft Office applications ( Especially Outlook and Excel).
• Excellent written and verbal communication skills.
• Ability to manage several tasks simultaneously.
• Ability to thrive in a fast-paced, dynamic environment while maintaining composure and focus.
• Valid Drivers License.

Responsibilities

• Coordinate installers and subcontractors onto installation jobs.
• Schedule installations and communicate with customers.
• Contact customers within 48 hours of booking.
• Coordinate technicians and subcontracted vendors to ensure on-time completion.
• Create job packets with installation details and forms.
• Track and verify on-time delivery of materials.
• Update the Installation Portal with progress.
• Close out installation jobs with necessary paperwork.
• Assist with other administrative tasks as directed by supervisor.

Skills

Customer service

Scheduling

Organization

Communication

MS Office

Drivers License

Education

High School degree or equivalent

Tools

Microsoft Outlook

Excel

Job description

Johnson Controls, Inc. is seeking an organized installation coordinator to manage scheduling of installers and subcontractors from first contact to contract closeout.

The role requires strong attention to detail, multi-tasking, and proactive communication with customers and internal teams. You will coordinate technicians, track materials, and maintain installation records in our portal, while liaising with sales and account teams to address concerns.