Onsite Installations & Scheduling Coordinator

Johnson Controls, Inc.; Auburn Hills (MI); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls is seeking an onsite Installation Coordinator to organize and schedule installers and subcontractors from initial contact through contract closeout. You will ensure site readiness, coordinate resources, and maintain clear communication with multiple teams.

The role requires a high school diploma, 1+ year of customer service, and strong organizational and communication skills. A competitive benefits package is included.

Qualifications

• High School diploma or equivalent required.
• Minimum 1 year of customer service experience.
• Strong organizational and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Coordinate installers and subcontractors from booking to contract closeout.
• Contact customers within 48 hours of job booking.
• Ensure site readiness, including lift, network, and personnel availability.
• Schedule technicians and vendors using scheduling software to hit on-time goals.
• Prepare job packets and track material delivery and paperwork for closeout.

Skills

Customer service

Organizational skills

Professional communication

Team coordination

Education

High School degree or equivalent

Tools

Microsoft Office

Outlook

Excel

Job description

Johnson Controls is seeking an onsite Installation Coordinator to organize and schedule installers and subcontractors from initial contact through contract closeout. You will ensure site readiness, coordinate resources, and maintain clear communication with multiple teams.

The role requires a high school diploma, 1+ year of customer service, and strong organizational and communication skills. A competitive benefits package is included.