Installation Project Coordinator

jci; St. Louis (MO); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Comprehensive Benefits

Medical/Dental/Vision insurance

401(k) savings plan with company match

Job summary

Johnson Controls is hiring an Installation Coordinator to manage installation scheduling from first contact through project close. Responsibilities include coordinating with internal departments, customers, and installers to ensure site readiness and on-time delivery of installations.

The role requires strong communication, organization, and 2+ years in customer service, with a focus on professional client interactions.

Qualifications

• 2+ years of customer service experience.
• Strong organizational skills.
• Professional business communication.

Responsibilities

• Coordinate installations from first contact to contract close.
• Make welcome calls within 48 hours of booking.
• Ensure site readiness including construction progress and network connectivity.
• Schedule technicians and vendors to meet on-time installation targets.
• Prepare job packets and required forms for installers.

Skills

Customer service

Scheduling

Communication

Organizational skills

Microsoft Outlook

Microsoft Excel

Education

High School Diploma or equivalent

Tools

Scheduling software

Outlook

Excel

Job description

Johnson Controls is hiring an Installation Coordinator to manage installation scheduling from first contact through project close. Responsibilities include coordinating with internal departments, customers, and installers to ensure site readiness and on-time delivery of installations.

The role requires strong communication, organization, and 2+ years in customer service, with a focus on professional client interactions.