Installation Coordination Pro for Fast Turn Flooring

50floor, Inc.; Garner (NC); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Premium 401k with 3% match

Medical Insurance plans

Dental Insurance

Vision Insurance

Life Insurance & AD&D

Short-term & Long-term Disability

Paid Holidays

Vacation time with service

Job summary

50Floor, Inc. is seeking an Operations Associate to coordinate scheduling, communication, and project delivery for residential flooring installations.

You will work cross-functionally with installers, customers, call center reps, and internal operations to keep projects moving on time. The role emphasizes organization, attention to detail, and the ability to juggle multiple installations, anticipate delays, and ensure clear updates across all departments and with customers throughout the

Qualifications

• 1+ years of experience coordinating teams or staff
• Experience in flooring or home improvement preferred
• High School Diploma or equivalent required
• Ability to work five days, 40+ hours including some Saturdays

Responsibilities

• Installation coordination for quick-turn jobs (2–7 days from sale) with cross-functional teams
• Verify floor plan measurements and outputs from Measure Square
• Confirm customer deposits, down payments, and financing holds
• Procure materials and track through vendor portals for timely installations
• Move up installation dates when materials are ready earlier than planned
• Schedule and reschedule jobs; contact customers for appointments
• Onboard new clients and be the primary contact for scheduling updates
• Handle calls from Call Center regarding active jobs and resolutions
• Identify bottlenecks and propose improvements to reduce delays and costs

Skills

Cross-functional collaboration

Project coordination

Customer communication

Time management

Education

High School Diploma or equivalent

Tools

Measure Square

Vendor portals

Job description

50Floor, Inc. is seeking an Operations Associate to coordinate scheduling, communication, and project delivery for residential flooring installations.

You will work cross-functionally with installers, customers, call center reps, and internal operations to keep projects moving on time. The role emphasizes organization, attention to detail, and the ability to juggle multiple installations, anticipate delays, and ensure clear updates across all departments and with customers throughout the