Operations & Projects Coordinator – Flooring

Floor Coverings International of Ozaukee; Village of Germantown (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Training & development

Flexible schedule

Competitive salary

Job summary

Floor Coverings International of Milwaukee North is seeking an Operations Coordinator to ensure projects run efficiently and profitably with a strong focus on customer service, communication, and organization. The role requires fast-paced work, attention to detail, and proactive problem solving to support installers and customers throughout the process.

You will report daily to the Brown Deer Warehouse, manage orders, coordinate installations, and provide updates while maintaining high standards

Qualifications

• High school diploma or equivalent required.
• Associates degree or some college preferred.
• Customer service experience required.
• Project management experience preferred.
• Home improvement or flooring sales/installation experience 1 year preferred.

Responsibilities

• Oversee flooring projects from start to finish.
• Order products needed for each project.
• Receive deliveries using forklift and pallet jack.
• Organize and stage products by job site.
• Coordinate installation dates with customers and installers.
• Set expectations on process and conditions during installation.
• Provide daily installation status updates to customers.
• Inspect job sites and ensure timely, quality completion.
• Ensure changes are reflected in project invoices.

Skills

Customer service

Project management

Communication

Organizational skills

Education

High school diploma or equivalent

Associates degree or some college

Tools

Forklift

Pallet jack

Hand tools

Job description

Floor Coverings International of Milwaukee North is seeking an Operations Coordinator to ensure projects run efficiently and profitably with a strong focus on customer service, communication, and organization. The role requires fast-paced work, attention to detail, and proactive problem solving to support installers and customers throughout the process.

You will report daily to the Brown Deer Warehouse, manage orders, coordinate installations, and provide updates while maintaining high standards