Inside Technical Sales — Fluid Power Solutions

MCE - Motion & Control Enterprises, LLC; Bolingbrook (IL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-paid life, AD&D, and short- &/

401(k) with generous company match

Generous PTO and paid holidays

Tuition reimbursement

Paid parental leave

Employee Assistance Program (EAP)

Voluntary benefit products

Job summary

RitterTech, an MCE Company, is seeking an Inside Sales Representative focused on fluid power and industrial distribution. You will partner with outside sales, handle quotes and orders, and provide technical guidance to manufacturing and MRO customers.

The role emphasizes proactive communication, accurate processing, and strategic account support. You will forecast inventory, review VMI with accounts, and maintain CRM/ERP records, while collaborating with engineering teams on complex requests.

Qualifications

• 3+ years of inside sales, account management, or technical customer service experience.
• Strong proficiency with Microsoft Office (Outlook, Excel, Word) and experience with ERP and/or CRM platforms.
• Organized and detail-oriented; able to manage multiple complex accounts simultaneously.
• Clear, professional communicator who can build rapport quickly and navigate customer challenges.
• High school diploma or equivalent; relevant experience matters most.
• Nice to have: knowledge of fluid power, hydraulics, pneumatics, or related components; degree in business/engineering.

Responsibilities

• Serve as the inside technical partner for a dedicated set of complex accounts, ensuring orders, quotes, and deliveries meet expectations.
• Manage inbound and outbound customer communication promptly and professionally, building trust through reliable service.
• Partner with outside sales to support long-term account planning, forecasting, and growth strategies.
• Process quotes and orders accurately; provide technical consultation on fluid power systems and components.
• Monitor open orders for on-time delivery and flag issues proactively.
• Engage with engineering and application teams on complex or custom requirements.
• Forecast inventory purchases based on demand; conduct VMI reviews to optimize stock levels.

Skills

Inside sales

Account management

Technical customer service

Microsoft Office

ERP platforms

CRM platforms

Communication

Organizational skills

Education

High school diploma or equivalent

Bachelor's degree in business or engineering (nice to have)

Tools

ERP platforms

CRM platforms

Microsoft Excel

Job description

RitterTech, an MCE Company, is seeking an Inside Sales Representative focused on fluid power and industrial distribution. You will partner with outside sales, handle quotes and orders, and provide technical guidance to manufacturing and MRO customers.

The role emphasizes proactive communication, accurate processing, and strategic account support. You will forecast inventory, review VMI with accounts, and maintain CRM/ERP records, while collaborating with engineering teams on complex requests.