Inside Sales to Outside Sales - Packaging Solutions

System One; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

System One is seeking an Inside Sales Account Executive to support the Sales Team and grow into outside sales. You will start with inside-sales duties including customer service, order management, upselling, sample coordination and account support while managing an existing portfolio.

As product knowledge and performance grow, the role evolves to customer visits, new business development, territory growth, and meeting sales goals with regular forecasting. Travel may be required.

Qualifications

• Bachelor's degree preferred.
• 2+ years in inside sales or B2B sales.
• Experience in manufacturing, packaging, cosmetics preferred.
• Strong communication, organization, and time management.
• Willingness to travel as duties expand.
• Proficiency with MS Office and ERP systems (Navision preferred).

Responsibilities

• Manage a portfolio of existing accounts and identify upsell opportunities.
• Develop relationships and provide exceptional service.
• Enter orders, quotations, sample requests, and artwork requests.
• Monitor order status and ensure timely execution.
• Assist Sales Managers with pre- and post-sales activities.
• Generate quotations and assist with pricing per policies.
• Support customers with documentation and issue resolution.
• Maintain CRM/ERP records and contact information.
• Learn product portfolio, processes, and procedures.
• Prospect and qualify new customers; transition to outside sales as trained.
• Meet sales goals, pipeline KPIs, and provide forecasts.

Skills

Communication skills

Organizational skills

Time management

Rapport with customers

Goal-oriented

Problem-solving abilities

Education

Bachelor's Degree

Tools

MS Office

Navision ERP

Job description

System One is seeking an Inside Sales Account Executive to support the Sales Team and grow into outside sales. You will start with inside-sales duties including customer service, order management, upselling, sample coordination and account support while managing an existing portfolio.

As product knowledge and performance grow, the role evolves to customer visits, new business development, territory growth, and meeting sales goals with regular forecasting. Travel may be required.