Inside Sales Specialist — Quotes & Customer Support

Air Hydro Power Inc.; Huntsville (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits (

Employee Stock Ownership Plan (ESOP)

Company Paid Life, Dependent Life, and

10 Paid Holidays per year

Vacation & Personal Time

Employer HSA Contribution

Bereavement Time (Company Paid)

Maternity and Paternity Leave (Company

Gym Reimbursement

Job summary

Air Hydro Power Inc. is seeking a detail-oriented Customer Support Specialist to handle incoming requests for quotes, orders, and lead times from customers.

You will provide technical guidance, research part specifications, and coordinate with other departments to fulfill purchase orders and add value for customers. You will use the P21 system to access customer information, stock status, and purchase order details, ensure correct codes, and collaborate with accounting on credit checks while

Qualifications

• High school diploma or GED required; related experience preferred.
• Excellent verbal and written communication; strong attention to detail.
• Ability to prioritize tasks and meet deadlines.
• Strong analytical and problem-solving skills.
• Mechanical aptitude a plus.
• Proficiency with Microsoft Office and/or P21 system is a plus.

Responsibilities

• Respond promptly to quotes, orders, and lead-time requests from customers and outside sales reps.
• Use P21 system to retrieve customer data and manage purchase orders; ensure correct codes.
• Check credit status with accounting before orders are entered.
• Contact vendors to locate requested items to meet delivery requirements.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Analytical/problem-solving

Mechanical aptitude

Teamwork

Office software

Education

High school diploma or GED

Tools

P21 system

Microsoft Office Suite

Job description

Air Hydro Power Inc. is seeking a detail-oriented Customer Support Specialist to handle incoming requests for quotes, orders, and lead times from customers.

You will provide technical guidance, research part specifications, and coordinate with other departments to fulfill purchase orders and add value for customers. You will use the P21 system to access customer information, stock status, and purchase order details, ensure correct codes, and collaborate with accounting on credit checks while