Inside Sales Specialist: Leads, Quotes & Growth

Rite-Hite Company; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health & Well-being benefits

401(k) retirement plan with company (3

Job summary

Arbon Equipment, a Rite-Hite Company, is hiring an Inside Sales professional to generate and qualify leads and support quote development for a fast-paced territory. You will help Territory Representatives by managing smaller, transactional customers and by maintaining accurate CRM records to improve responsiveness.

You should bring 1–2+ years in inside sales or customer service, strong phone and digital communication skills, and a collaborative, consultative approach.

Qualifications

• Associate's or Bachelor's degree preferred, or equivalent combination of education and experience.
• 1-2+ years inside sales, customer service, or call center sales experience.
• Bilingual Spanish a plus, depending on region.

Responsibilities

• Generate and qualify inbound and outbound leads and sales opportunities.
• Support quote development and follow-up for Territory Representatives.
• Manage smaller and transactional customer relationships directly, taking sales to close where appropriate.
• Maintain accurate records of leads, opportunities, and customer activity in the CRM system.
• Respond promptly to customer inquiries via phone and digital channels.
• Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
• Support marketing campaign follow-up and demand-generation activities.
• Identify upsell and cross-sell opportunities during customer interactions.
• Contribute to regional Inside Sales performance metrics, including response time and conversion rate.

Skills

Lead generation

Qualifying leads

CRM proficiency

Phone communication

Consultative selling

Team collaboration

Education

Associate's or Bachelor's degree

Tools

CRM systems

Job description

Arbon Equipment, a Rite-Hite Company, is hiring an Inside Sales professional to generate and qualify leads and support quote development for a fast-paced territory. You will help Territory Representatives by managing smaller, transactional customers and by maintaining accurate CRM records to improve responsiveness.

You should bring 1–2+ years in inside sales or customer service, strong phone and digital communication skills, and a collaborative, consultative approach.