Inside Sales Specialist — Leads, Quotes & CRM

Rite-Hite; Portland (OR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Life and disability insurance

401(k) with company match

Paid holidays and vacation

Job summary

Arbon Equipment, a Rite-Hite Company, is seeking an Inside Sales professional to generate and qualify leads, support quote development, and manage smaller transactional customer relationships. The role emphasizes responsiveness and accurate CRM updates, with collaboration across Territory Representatives and Field Support.

The position requires strong phone and digital communication, CRM proficiency, and a consultative selling approach in a fast-paced environment.

Qualifications

• Associate’s or Bachelor’s degree preferred or equivalent.
• 1-2+ years inside sales, customer service, or call center sales experience.

Responsibilities

• Generate and qualify inbound and outbound leads and sales opportunities.
• Support quote development and follow-up for Territory Representatives.
• Manage smaller and transactional customer relationships, taking sales to close where appropriate.
• Maintain accurate records of leads, opportunities, and customer activity in the CRM system.
• Respond promptly to customer inquiries via phone and digital channels.
• Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
• Support marketing campaign follow-up and demand-generation activities.
• Identify upsell and cross-sell opportunities during customer interactions.
• Contribute to regional Inside Sales performance metrics, including response time and conversion rate.

Skills

Phone communication

CRM proficiency

Multitasking

Consultative selling

Team collaboration

Education

Bachelor's degree or equivalent

1-2+ years inside sales experience

Tools

CRM software

Job description

Arbon Equipment, a Rite-Hite Company, is seeking an Inside Sales professional to generate and qualify leads, support quote development, and manage smaller transactional customer relationships. The role emphasizes responsiveness and accurate CRM updates, with collaboration across Territory Representatives and Field Support.

The position requires strong phone and digital communication, CRM proficiency, and a consultative selling approach in a fast-paced environment.