Inside Sales Specialist: Leads, Quotes & Growth

Rite-Hite Company; Broadview Heights (OH); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Job summary

Arbon Equipment, a Rite-Hite Company, is seeking an Inside Sales professional to generate and qualify inbound/outbound leads and support quote development for Territory Representatives. You will manage smaller, transactional customer relationships and maintain CRM records to ensure timely follow-ups.

The role requires strong phone and digital communication, CRM proficiency, and a consultative selling approach in a collaborative team environment.

Qualifications

• Strong phone and digital communication skills.
• Proficiency with CRM systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Consultative, needs-based selling approach.
• Collaborative, team-oriented mindset.

Responsibilities

• Generate and qualify inbound and outbound leads and sales opportunities.
• Support quote development and follow-up for Territory Representatives.
• Manage smaller and transactional customer relationships directly, taking sales to close where appropriate.
• Maintain accurate records of leads, opportunities, and customer activity in the CRM system.
• Respond promptly to customer inquiries via phone and digital channels.
• Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
• Support marketing campaign follow-up and demand-generation activities.
• Identify upsell and cross-sell opportunities during customer interactions.
• Contribute to regional Inside Sales performance metrics, including response time and conversion rate.

Skills

Phone communication

CRM proficiency

Multitasking

Consultative selling

Team collaboration

Education

Associate's or Bachelor's degree preferred

1-2+ years inside sales / customer service

Tools

CRM software

Job description

Arbon Equipment, a Rite-Hite Company, is seeking an Inside Sales professional to generate and qualify inbound/outbound leads and support quote development for Territory Representatives. You will manage smaller, transactional customer relationships and maintain CRM records to ensure timely follow-ups.

The role requires strong phone and digital communication, CRM proficiency, and a consultative selling approach in a collaborative team environment.