Inside Sales Specialist - Leads, Quotes & Growth

Rite-Hite Corporation; Broadview Heights (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan with company-m

Paid time off

Job summary

Arbon Equipment, a Rite-Hite Company, is seeking an Inside Sales Rep to generate and qualify inbound and outbound leads, support quote development, and manage transactional customer relationships in a fast-paced environment.

You will collaborate with Territory Representatives, maintain CRM records, and respond quickly to inquiries across channels. A 1-2+ year track in inside sales or customer service is preferred, with CRM and sales tools experience.

Qualifications

• Associate's or Bachelor's degree preferred, or an equivalent combination of education and experience.
• 1-2+ years of inside sales, customer service, or call center sales experience.
• Experience with CRM and sales engagement tools is preferred.

Responsibilities

• Generate and qualify inbound and outbound leads and sales opportunities.
• Support quote development and follow-up for Territory Representatives.
• Manage smaller and transactional customer relationships directly, taking sales to close where appropriate.
• Maintain accurate records of leads, opportunities, and customer activity in the CRM system.
• Respond promptly to customer inquiries via phone and digital channels.
• Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
• Support marketing campaign follow-up and demand-generation activities.
• Identify upsell and cross-sell opportunities during customer interactions.
• Contribute to regional Inside Sales performance metrics, including response time and conversion rate.

Skills

Strong phone and digital communication

CRM proficiency

Multitasking and prioritization

Consultative, needs-based selling

Collaborative, team-oriented

Bilingual Spanish a plus

Education

Associate's or Bachelor's degree preferred

Tools

CRM systems

Sales engagement tools

Job description

Arbon Equipment, a Rite-Hite Company, is seeking an Inside Sales Rep to generate and qualify inbound and outbound leads, support quote development, and manage transactional customer relationships in a fast-paced environment.

You will collaborate with Territory Representatives, maintain CRM records, and respond quickly to inquiries across channels. A 1-2+ year track in inside sales or customer service is preferred, with CRM and sales tools experience.