Inside Sales Specialist — Drive Leads & Close Deals

Arbon Equipment Corporation; Chesapeake (VA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health & well-being benefits

Extra day off

401(k) with company match and profit‑s

Paid holidays and vacation

Job summary

Arbon Equipment, a Rite-Hite Company, seeks an Inside Sales professional to generate and qualify leads, support quote development, and manage small customer relationships. You will collaborate with Territory Representatives to move opportunities toward closure and keep CRM records current, while supporting marketing campaigns and demand generation efforts.

The role requires 1–2+ years in inside sales or customer service, a degree preferred, and experience with CRM and sales tools.

Qualifications

• Associate's or Bachelor's degree preferred or equivalent experience.
• 1-2+ years of inside sales, customer service, or call center sales experience.
• Bilingual (Spanish) a plus, depending on region.

Responsibilities

• Generate and qualify inbound and outbound leads and sales opportunities.
• Support quote development and follow-up for Territory Representatives.
• Manage smaller and transactional customer relationships directly, taking sales to close where appropriate.
• Maintain accurate records of leads, opportunities, and customer activity in the CRM system.
• Respond promptly to customer inquiries via phone and digital channels.
• Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
• Support marketing campaign follow-up and demand-generation activities.
• Identify upsell and cross-seller opportunities during customer interactions.
• Contribute to regional Inside Sales performance metrics, including response time and conversion rate.

Skills

Inside sales

Customer service

CRM experience

Communication

Education

Associate's or Bachelor's degree preferred

Tools

CRM tools

Sales engagement tools

Job description

Arbon Equipment, a Rite-Hite Company, seeks an Inside Sales professional to generate and qualify leads, support quote development, and manage small customer relationships. You will collaborate with Territory Representatives to move opportunities toward closure and keep CRM records current, while supporting marketing campaigns and demand generation efforts.

The role requires 1–2+ years in inside sales or customer service, a degree preferred, and experience with CRM and sales tools.