Inside Sales Specialist — Growth, Bonuses, 20 PTO

Richards Building Supply; Calumet City (IL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with company match

Paid time off

Holiday bonuses

Disability & accident insurance

Job summary

Richards Building Supply, a family-owned and operated company with over 40 years of success, is seeking an Inside Sales Representative to support contractors and industry professionals. You will act as a trusted advisor, handle inbound and outbound customer interactions, and collaborate with Outside Sales to drive sales while processing orders and maintaining accurate records.

This full-time role in Calumet City offers a stable schedule, competitive hourly pay with bonus potential, and

Qualifications

• 2-3 years of experience in a customer-facing role, preferably in sales or distribution.
• Strong computer skills and CRM experience a plus.
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus, but training is provided.
• Spanish-speaking skills are a strong advantage but not required.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Skills

Customer-facing

Multitasking

Communication skills

Willingness to travel

Spanish-speaking

Tools

CRM software

Microsoft Office

Job description

Richards Building Supply, a family-owned and operated company with over 40 years of success, is seeking an Inside Sales Representative to support contractors and industry professionals. You will act as a trusted advisor, handle inbound and outbound customer interactions, and collaborate with Outside Sales to drive sales while processing orders and maintaining accurate records.

This full-time role in Calumet City offers a stable schedule, competitive hourly pay with bonus potential, and