Inside Sales Specialist – Builders' Supply, Growth & PTO

Richards Building Supply; Milford (CT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Stable Monday–Friday schedule

20 days PTO included

Comprehensive medical/dental/vision

401K with company match

Discretionary bonuses

Job summary

Richards Building Supply is seeking a driven Inside Sales Representative to be the backbone of our contractor relationships. You will provide expert guidance and support, helping customers select the right products for their projects.

This full-time role offers a stable Monday-Friday schedule, generous PTO, competitive pay with bonuses, and comprehensive benefits. Join our family-owned team and grow with us—training and advancement opportunities included.

Qualifications

• 2–3 years of customer-facing experience in sales or distribution.
• Proficient with Microsoft Office; CRM experience a plus.
• Ability to multitask in a fast-paced environment.
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight up to 10%.],
• job_responsibilities_description [
• Act as a trusted advisor to customers, helping them find the right products.
• Handle inbound and outbound customer interactions, in person or by phone.
• Collaborate with Outside Sales to drive sales and resolve needs.
• Process orders, track inventory, and coordinate transfers.
• Educate customers on promotions and industry trends to maximize sales.
• Maintain records and ensure seamless order fulfillment.
• Assist in the warehouse when needed.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products.
• Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.
• Help out in the warehouse as needed.

Skills

Customer-facing experience

Multitasking

Communication skills

Team collaboration

Tools

Microsoft Office

CRM systems

Job description

Richards Building Supply is seeking a driven Inside Sales Representative to be the backbone of our contractor relationships. You will provide expert guidance and support, helping customers select the right products for their projects.

This full-time role offers a stable Monday-Friday schedule, generous PTO, competitive pay with bonuses, and comprehensive benefits. Join our family-owned team and grow with us—training and advancement opportunities included.