Inside Sales Pro: Trusted Advisor with Growth & Bonuses

Richards Building Supply Co.; Milford (CT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

20 PTO days

Medical, dental, vision insurance

401K with company match

Disability and accident coverage

Discretionary bonuses

Family-owned culture

Job summary

Richards Building Supply is seeking an Inside Sales Representative to support contractors and industry professionals. You will advise customers, process orders, and coordinate with outside sales to grow revenue.

The role offers full-time hours, stable schedule, and growth opportunities. We provide generous PTO, comprehensive benefits (medical, dental, vision), 401K with company match, and potential bonuses.

Qualifications

• 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office); CRM experience a plus.
• Ability to multitask in a fast-paced environment.
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in‑person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.
• Help out in the warehouse as needed.

Skills

CRM experience

Microsoft Office

Multitasking

Spanish language

Tools

CRM software

Job description

Richards Building Supply is seeking an Inside Sales Representative to support contractors and industry professionals. You will advise customers, process orders, and coordinate with outside sales to grow revenue.

The role offers full-time hours, stable schedule, and growth opportunities. We provide generous PTO, comprehensive benefits (medical, dental, vision), 401K with company match, and potential bonuses.