Inside Sales Pro: Trusted Advisor for Contractors & Growth

Richards Building Supply Co.; Normal (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

20 days paid time off

Medical, dental, vision insurance

401(k) with company match

Disability and accident insurance

Bonuses and growth opportunities

Job summary

Richards Building Supply is hiring an Inside Sales Representative to serve contractors and industry professionals. You will advise customers on products, process orders, and coordinate transfers while collaborating with Outside Sales to drive growth.

A background in customer-facing roles and solid computer skills are preferred, with travel up to 10% and training available. The company emphasizes a stable full-time schedule, paid time off, comprehensive benefits, and opportunities for growth

Qualifications

• 2-3 years of experience in a customer-facing role (sales, retail, or distribution)
• Strong computer skills including Microsoft Office; CRM experience a plus
• Ability to multitask in a fast-paced environment; willingness to travel up to 10%

Responsibilities

• Act as a trusted advisor to customers to match products with projects.
• Handle inbound and outbound interactions via phone and in person; ensure customers feel valued.
• Collaborate with Outside Sales to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers.
• Educate customers on promotions, new products, and industry trends to maximize sales.
• Maintain records, process payments, and ensure order fulfillment.

Skills

Customer service

CRM experience

Microsoft Office

Multitasking

Spanish (advantage)

Tools

CRM software

Job description

Richards Building Supply is hiring an Inside Sales Representative to serve contractors and industry professionals. You will advise customers on products, process orders, and coordinate transfers while collaborating with Outside Sales to drive growth.

A background in customer-facing roles and solid computer skills are preferred, with travel up to 10% and training available. The company emphasizes a stable full-time schedule, paid time off, comprehensive benefits, and opportunities for growth