Inside Sales Specialist - Growth, PTO & Benefits

Richards Building Supply Co.; Hampton (VA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

20 paid days off

Medical, dental, and vision insurance

401K with company match

Holiday and performance bonuses

Disability and accident insurance

Career growth opportunities

Job summary

Richards Building Supply is seeking an Inside Sales Representative to strengthen customer relationships and guide contractors and industry professionals to the right products. The role emphasizes expert guidance, order processing, and collaboration with outside sales teams.

Full-time position with a stable schedule and competitive compensation including bonuses. Company benefits include comprehensive health coverage, 401K with company match, and generous paid time off.

Qualifications

• 2–3 years in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills with Microsoft Office; CRM experience a plus.
• Ability to multitask in a fast-paced environment.
• Spanish-speaking is a strong advantage.
• Willingness to travel overnight (up to 10%).

Responsibilities

• Act as trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—over the phone or in-person.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Skills

Customer-facing

Multitasking

Spanish (adv.)

Tools

Microsoft Office

CRM experience

Job description

Richards Building Supply is seeking an Inside Sales Representative to strengthen customer relationships and guide contractors and industry professionals to the right products. The role emphasizes expert guidance, order processing, and collaboration with outside sales teams.

Full-time position with a stable schedule and competitive compensation including bonuses. Company benefits include comprehensive health coverage, 401K with company match, and generous paid time off.