Inside Sales

Richards Building Supply Co.; Calumet City (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

PTO 20 days

Medical, dental, vision insurance

401K with match

Discretionary bonuses

Career growth

Overtime during peak season

Job summary

Richards Building Supply is hiring an Inside Sales Representative in Calumet City, IL. You will be the backbone of customer relationships, advising contractors and professionals on the best products for their projects. Expect a full-time schedule, some OT, and a path for growth within a family-owned company.

You will handle orders, educate customers on promotions, and collaborate with Outside Sales to meet demand. Training is provided for motivated candidates.

Qualifications

• 2-3 years in a customer-facing sales role or distribution environment.
• Strong computer skills; CRM experience is a plus.
• Ability to multitask in a fast-paced setting.
• Spanish language ability is a plus but not required.
• Willingness to travel overnight up to 10%.

Responsibilities

• Act as trusted advisor to customers, helping them pick the right products.
• Handle inbound/outbound interactions by phone or in person.
• Collaborate with Outside Sales to drive sales and resolve needs.
• Process orders, track inventory, and coordinate transfers.
• Educate customers on promotions, products, and trends to boost sales.
• Maintain records, process payments, and ensure order fulfillment.

Skills

Customer-facing sales experience

CRM experience

Multitasking

Spanish beneficial

Travel up to 10%

Proficient in Microsoft Office

Tools

CRM software

Job description

Are you passionate about delivering exceptional customer experiences and growing your career in sales?

Join Richards Building Supply, a family-owned and operated company with over 40 years of success!

We're looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.

Why Join Us?

• Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations-no unpredictable shifts!
• Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Years!).
• Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
• Top-Tier Benefits:
• Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.401K with industry-leading company match.
• Additional voluntary benefits, including disability coverage and accident insurance.
• Career Growth: We invest in your success-whether through training, promotions, or new opportunities.
• Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment.

What You'll Do

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions-whether over the phone or in-person-w ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Requirements

• 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus!).
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus-but we're happy to train motivated candidates!
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).

Calumet City

Richards Building Supply is a wholesale building material distributor serving 16 states with 67 locations! As a family owned, operated and focused company, Richards Building Supply has spent nearly 50 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more!

Learn more about us here: https://www.richards-supply.com/about

Terms and Conditions / Privacy Policy: https://www.richards-supply.com/privacy-policy/

Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety.

Richards Building Supply is a wholesale building material distributor serving 12 states with over 60 locations! As a family owned, operated and focused company, Richards Building Supply has spent the last 40 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more!

Learn more about us here: https://www.richards-supply.com/about

Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety.