Inside Sales Specialist – Trusted Advisor to Pros

Richards Building Supply Co.; Peoria (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

20 PTO days

Medical, dental, and vision insurance

401K with match

Disability insurance

Accident insurance

Family-owned culture

Job summary

Richards Building Supply is seeking an Inside Sales Representative in Peoria, IL to act as a trusted advisor to contractors and industry professionals. This full-time role emphasizes customer service, order processing, and collaboration with Outside Sales to drive sales while maintaining accurate records and ensuring timely fulfillment.

The company highlights a stable full-time schedule, generous PTO, competitive pay with bonuses, comprehensive benefits, a 401K match, and a family-owned culture

Qualifications

• Strong customer service skills.
• Ability to handle inbound/outbound calls and inquiries.
• Sales experience or experience in a customer-facing role is a plus.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—phone or in person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Skills

Customer service

Communication

Relationship building

Job description

Richards Building Supply is seeking an Inside Sales Representative in Peoria, IL to act as a trusted advisor to contractors and industry professionals. This full-time role emphasizes customer service, order processing, and collaboration with Outside Sales to drive sales while maintaining accurate records and ensuring timely fulfillment.

The company highlights a stable full-time schedule, generous PTO, competitive pay with bonuses, comprehensive benefits, a 401K match, and a family-owned culture