Inside Sales Specialist — Drive Quotes & Proposals

Ferguson Enterprises, Inc.; Shenango Township (PA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Ferguson Enterprises, Inc. in New Castle, PA is seeking a motivated Inside Sales Representative to prepare pricing proposals, support bids, and provide product and technical information to the field.

You will liaise between customers and internal teams to ensure timely order fulfillment and issue resolution, while overseeing the order-to-invoice cycle and maintaining HSE compliance. The role requires 1–3 years in sales support or customer service, with knowledge of industrial pipes, valves and

Qualifications

• 1–3 years of experience in a sales support, customer service, or related role.
• Knowledge of Industrial Pipes, Valves and Fittings preferred.
• Experience in a target-driven sales environment preferred.
• Strong organizational and project management skills; experience in project management is a plus.

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with HSE requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.

Skills

Sales support

Customer service

Prospecting

Negotiation

Persuasion

Closing

Pipes & fittings knowledge

Job description

Ferguson Enterprises, Inc. in New Castle, PA is seeking a motivated Inside Sales Representative to prepare pricing proposals, support bids, and provide product and technical information to the field.

You will liaise between customers and internal teams to ensure timely order fulfillment and issue resolution, while overseeing the order-to-invoice cycle and maintaining HSE compliance. The role requires 1–3 years in sales support or customer service, with knowledge of industrial pipes, valves and