Inside Sales Pro: Proposals, Orders & Customer Solutions

Ferguson Enterprises, Inc.; Maryland; Hybrid; USD 27,000 - 43,000; Full time

Job summary

Ferguson Enterprises, Inc. in Halethorpe, MD is seeking an Inside Sales Representative to support pricing, bids, and the order-to-invoice process. You will liaise with customers and internal teams to ensure accurate quotes and timely order fulfillment.

The ideal candidate has 1–3 years in sales support or customer service, experience in a target-driven environment, and comfort learning product knowledge quickly. This role requires Monday–Friday hours with one Saturday per month.

Qualifications

• 1 to 3 years of experience in a sales support, customer service, or related role.
• Experience in a target-driven sales environment preferred.
• Plumbing industry experience is a plus.
• Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
• Strong organizational and project management skills; experience in project management is a plus
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.

Skills

Sales support

Customer service

Prospecting

Negotiation

Persuasion

Closing

Project management

Learning agility

Product knowledge

Tools

Microsoft Office

Job description

Ferguson Enterprises, Inc. in Halethorpe, MD is seeking an Inside Sales Representative to support pricing, bids, and the order-to-invoice process. You will liaise with customers and internal teams to ensure accurate quotes and timely order fulfillment.

The ideal candidate has 1–3 years in sales support or customer service, experience in a target-driven environment, and comfort learning product knowledge quickly. This role requires Monday–Friday hours with one Saturday per month.