Inside Sales Representative – Zeeland Area

The Pivot Group Careers; Zeeland Charter Township (MI); On-site; USD 48,000 - 77,000; Full time

Job summary

The Pivot Group Careers is seeking an Inside Sales Representative for opportunities with Zeeland-area manufacturers in Ottawa County, within about 30 minutes of Zeeland. This role involves handling customer inquiries, producing quotes, and coordinating orders in a fast-paced sales environment.

Ideal candidates have strong communication, proficiency with CRM and ERP tools, and the ability to read technical specs. Authorization to work in the U.S. is required and visa sponsorship is not offered.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.
• Detail-oriented and able to multitask.
• High school diploma or equivalent.
• Years of experience in inside sales or customer service.

Responsibilities

• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and escalated when needed.
• Track sales activity and report to the sales manager.

Skills

CRM software

Microsoft Office

ERP systems

NetSuite

Sales/Customer Service

CRM

Education

High school diploma or equivalent

Associate or Bachelor's degree in business or related field

Tools

NetSuite

HubSpot

SAP

Oracle

CRM systems

Job description

Job Description:

Inside Sales Representative | Zeeland, MI

Salary Range: $48,000 – $77,000 depending on experience

Are you a skilled professional with a passion for excelling as a inside sales representative? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is dedicated to building meaningful connections in the manufacturing community. We collaborate with companies in the Zeeland area seeking experienced Inside Sales Representatives.

We are building our network of talent in this field across Michigan’s manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

This posting covers Inside Sales Representative opportunities with manufacturers based in and around Zeeland in Ottawa County, within about 30 minutes of the city, including Olive.

The Opportunity

We partner with organizations in the Zeeland area that seek Inside Sales Representatives. These companies are committed to building strong teams and look for professionals who can lead initiatives effectively. By connecting with The Pivot Group Network, you position yourself for roles that match your background and aspirations.

Usual Responsibilities

• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and escalated when needed.
• Track sales activity and report to the sales manager.

Recommended Qualifications

• Strong communication skills, both verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.
• Detail-oriented and able to multitask.
• High school diploma or equivalent.
• years of experience in inside sales or customer service.

Bonus Qualifications

• Experience in manufacturing or industrial sales.
• Associate or bachelor’s degree in business or related field.
• Knowledge of ERP systems.
• Familiarity with metal fabrication or machining processes.

Job Titles That Should Apply

Quotations Specialist, Inside Sales Associate, Customer Service Representative, Sales Support Specialist, Order Management Specialist, Account Coordinator, Technical Sales Representative, Customer Account Representative, Sales Coordinator

Work Authorization

Applicants must be authorized to work in the U.S. without current or future visa sponsorship. Visa sponsorship is not available.

Required Skills:

NetSuite Resume Offers Database Support BASIC Development Deals Machinery ERP HubSpot Salary Hiring Partnerships Recruiting CRM Compensation Components Campaigns SAP Manufacturing Specifications Interpersonal Skills Presentations Oracle Materials Negotiation Preparation Software Marketing Microsoft Office Sales Communication Management

Salary Package:

$ 48,000.00 – 77,000.00 (US Dollar)