Inside Sales Representative – Paw Paw Area

The Pivot Group Careers; Paw Paw (MI); On-site; USD 53,000 - 82,000; Full time

Job summary

The Pivot Group Network is seeking an Inside Sales Representative in Paw Paw, MI to build customer relationships, quote, and process orders within a manufacturing-focused environment.

Ideal candidates have inside sales or customer service experience, strong communication skills, and familiarity with CRM software and ERP systems. A high school diploma is required; further business degrees are a plus.

Qualifications

• High school diploma or equivalent.
• Experience in inside sales or customer service is preferred.
• Strong verbal and written communication skills.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.
• Knowledge of ERP systems is a plus.
• Familiarity with metal fabrication or machining processes is advantageous.
• Experience in manufacturing or industrial sales is preferred.

Responsibilities

• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and escalate when needed.
• Track sales activity and report to the sales manager.
• Answer incoming customer calls and emails about products and orders.

Skills

Communication skills

Attention to detail

Multitasking

Customer focus

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

Job Description:

Inside Sales Representative | Paw Paw, MI

Salary Range: $53,000 – $82,000 depending on experience

Are you a seasoned professional with a passion for excelling as a inside sales representative? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships and supporting community growth. We collaborate with leading companies in the Paw Paw area seeking Inside Sales Representatives to lead and enhance their operations.

We are building our network of talent in this field across Michigan’s manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

This posting covers Inside Sales Representative opportunities with manufacturers based in and around Paw Paw in Van Buren County, within about 45 minutes of the city, including South Haven, Bangor, Coloma, and Decatur.

The Opportunity

We work with companies in the Paw Paw area that add Inside Sales Representatives to their teams. These organizations value quality over speed in hiring. By connecting with us, you position yourself for opportunities that align with what you’re looking for.

Usual Responsibilities

• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and escalation when needed.
• Track sales activity and report to the sales manager.
• Answer incoming customer calls and emails about products and orders.

Recommended Qualifications

• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.
• Detail-oriented and able to multitask.
• High school diploma or equivalent.
• years of experience in inside sales or customer service.
• Strong communication skills, both verbal and written.

Bonus Qualifications

• Associate or bachelor’s degree in business or related field.
• Knowledge of ERP systems.
• Familiarity with metal fabrication or machining processes.
• Experience in manufacturing or industrial sales.

Job Titles That Should Apply

Customer Account Representative, Sales Coordinator, Quotations Specialist, Inside Sales Associate, Customer Service Representative, Sales Support Specialist, Order Management Specialist, Account Coordinator, Technical Sales Representative

Work Authorization

Applicants must be authorized to work in the U.S. without current or future visa sponsorship. Visa sponsorship is not available.

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who’ve been on both sides of the hiring process. Our clients are strategic – they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.

The Pivot Group Network offers resources to support your search – market insights, resume feedback, and interview preparation. As our partnerships grow, we’ll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

Required Skills:

Resume Offers Support Development Operations Mandarin Logistics ERP Salary Hiring Partnerships Recruiting CRM Spanish Compensation Travel Manufacturing Specifications Records Preparation Email Engineering Sales Communication

Salary Package:

$ 53,000.00 – 82,000.00 (US Dollar)