Inside Sales Representative – Grand Haven Area

The Pivot Group Careers; Grand Haven (MI); On-site; USD 52,000 - 81,000; Full time

Job summary

The Pivot Group Careers in Grand Haven, MI is seeking an Inside Sales Representative. This role focuses on following up on quotes, processing orders, and coordinating with production and shipping to meet delivery dates.

Ideal candidates have strong communication, CRM proficiency, and the ability to read technical specifications. A high school diploma is required, with experience in inside sales or customer service.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.
• Detail-oriented and able to multitask.
• High school diploma or equivalent; years of inside sales or customer service experience.

Responsibilities

• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and escalate when needed.
• Track sales activity and report to the sales manager.
• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.

Skills

Strong communication

Tech specs reading

CRM software

Detail oriented

Multitasking

Inside sales experience

Education

High school diploma or equivalent

Associate or bachelor’s degree in business or related field

Tools

CRM software

Microsoft Office

ERP systems

Job description

Job Description:

Inside Sales Representative | Grand Haven, MI

Salary Range: $52,000 – $81,000 depending on experience

Are you a detail-oriented professional with a passion for excelling as a inside sales representative? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is dedicated to fostering meaningful relationships and supporting career advancement. We collaborate with leading companies in the Grand Haven area seeking experienced Inside Sales Representatives.

We are building our network of talent in this field across Michigan’s manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

This posting covers Inside Sales Representative opportunities with manufacturers based in and around Grand Haven in Ottawa County, within about 30 minutes of the city.

The Opportunity

We collaborate with manufacturing firms in the Grand Haven area that seek skilled Inside Sales Representatives. These organizations are dedicated to maintaining high standards and look for professionals who can contribute effectively. By joining our network, you position yourself for opportunities aligned with your career goals.

• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and elevate when needed.
• Track sales activity and report to the sales manager.
• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.

Recommended Qualifications

• Strong communication skills, both verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.
• Detail-oriented and able to multitask.
• High school diploma or equivalent.
• years of experience in inside sales or customer service.

Bonus Qualifications

• Knowledge of ERP systems.
• Familiarity with metal fabrication or machining processes.
• Experience in manufacturing or industrial sales.
• Associate or bachelor’s degree in business or related field.

Job Titles That Should Apply

Sales Support Specialist, Order Management Specialist, Account Coordinator, Technical Sales Representative, Customer Account Representative, Sales Coordinator, Quotations Specialist, Inside Sales Associate, Customer Service Representative

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who’ve been on both sides of the hiring process. Our clients are strategic – they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.

Required Skills:

• Resume
• Offers
• Supply
• Chain
• Access
• Support
• Development
• Operations
• Raw
• Materials
• Mandarin
• Machinery
• ERP
• HubSpot
• Salary
• Hiring
• Partnerships
• Recruiting
• CRM
• Spanish
• Compensation
• Supply
• Components
• Campaigns
• Manufacturing
• Interpersonal
• Skills
• Presentations
• Records
• Materials
• Preparation
• Software
• Marketing
• Microsoft
• Office
• Sales
• Communication

Salary Package:

$ 52,000.00 – 81,000.00 (US Dollar)