Manufacturing Inside Sales Specialist

The Pivot Group Careers; Zeeland Charter Township (MI); On-site; USD 48,000 - 77,000; Full time

Job summary

The Pivot Group Careers is seeking an Inside Sales Representative for opportunities with Zeeland-area manufacturers in Ottawa County, within about 30 minutes of Zeeland. This role involves handling customer inquiries, producing quotes, and coordinating orders in a fast-paced sales environment.

Ideal candidates have strong communication, proficiency with CRM and ERP tools, and the ability to read technical specs. Authorization to work in the U.S. is required and visa sponsorship is not offered.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.
• Detail-oriented and able to multitask.
• High school diploma or equivalent.
• Years of experience in inside sales or customer service.

Responsibilities

• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and escalated when needed.
• Track sales activity and report to the sales manager.

Skills

CRM software

Microsoft Office

ERP systems

NetSuite

Sales/Customer Service

CRM

Education

High school diploma or equivalent

Associate or Bachelor's degree in business or related field

Tools

NetSuite

HubSpot

SAP

Oracle

CRM systems

Job description

The Pivot Group Careers is seeking an Inside Sales Representative for opportunities with Zeeland-area manufacturers in Ottawa County, within about 30 minutes of Zeeland. This role involves handling customer inquiries, producing quotes, and coordinating orders in a fast-paced sales environment.

Ideal candidates have strong communication, proficiency with CRM and ERP tools, and the ability to read technical specs. Authorization to work in the U.S. is required and visa sponsorship is not offered.