Inside Sales Representative – Otsego Area

The Pivot Group Careers; Otsego (MI); On-site; USD 55,000 - 84,000; Full time

Job summary

The Pivot Group Network in Otsego, MI is seeking an Inside Sales Representative to join our manufacturing-focused recruiting network. This role offers a salary range of $55,000–$84,000 depending on experience and involves order processing, coordination with production, and CRM-based customer care.

Our network spans Michigan’s manufacturing regions, seeking qualified professionals for opportunities as they arise.

Qualifications

• Detail-oriented and able to multitask.
• High school diploma or equivalent.
• years of experience in inside sales or customer service.
• Strong communication skills, both verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.

Responsibilities

• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and elevate when needed.
• Track sales activity and report to the sales manager.
• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.

Skills

CRM software

Microsoft Office

HubSpot

Data entry

Interpersonal skills

Sales communication

Education

High school diploma or equivalent

Tools

ERP systems

Job description

Job Description:

Inside Sales Representative | Otsego, MI

Salary Range: $55,000 – $84,000 depending on experience

Are you a dynamic leader with a passion for excelling as a inside sales representative? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is dedicated to building meaningful connections and supporting community growth. We collaborate with leading companies in the Otsego area seeking experienced Inside Sales Representatives to drive results.

We are building our network of talent in this field across Michigan’s manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

This posting covers Inside Sales Representative opportunities with manufacturers based in and around Otsego in Allegan County, within about 30 minutes of the city.

The Opportunity

We work with companies in the Otsego area that add Inside Sales Representatives to their teams. These organizations value quality over speed in hiring. By connecting with us, you position yourself for opportunities that align with what you’re looking for.

Usual Responsibilities

• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and elevate when needed.
• Track sales activity and report to the sales manager.
• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.

Recommended Qualifications

• Detail-oriented and able to multitask.
• High school diploma or equivalent.
• years of experience in inside sales or customer service.
• Strong communication skills, both verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.

Bonus Qualifications

• Familiarity with metal fabrication or machining processes.
• Experience in manufacturing or industrial sales.
• Associate or bachelor’s degree in business or related field.
• Knowledge of ERP systems.

Job Titles That Should Apply

Quotations Specialist, Inside Sales Associate, Customer Service Representative, Sales Support Specialist, Order Management Specialist, Account Coordinator, Technical Sales Representative, Customer Account Representative, Sales Coordinator

Work Authorization

Applicants must be authorized to work in the U.S. without current or future visa sponsorship. Visa sponsorship is not available.

Required Skills:

Resume Data Offers Telemarketing Support BASIC Development ERP Key Performance Indicators HubSpot Salary Hiring Partnerships Recruiting CRM Lead Generation Compensation Manufacturing Specifications Interpersonal Skills Data Entry Customer Satisfaction Presentations Business Development Records Preparation Software Engineering Business Marketing Sales Communication

Salary Package:

$ 55,000.00 – 84,000.00 (US Dollar)