Inside Sales Representative – Charlotte Area

The Pivot Group Careers; Charlotte (MI); On-site; USD 53,000 - 82,000; Full time

Job summary

The Pivot Group Careers in Charlotte, MI is seeking an Inside Sales Representative. You will handle incoming inquiries, prepare quotes, and coordinate with production to meet delivery dates. Salary ranges from $53,000 to $82,000 based on experience.

This role requires detail orientation, strong communication, CRM proficiency, and the ability to read technical specifications. We connect manufacturers in Michigan with talented sales professionals and provide growth opportunities within a network

Qualifications

• Detail-oriented with multitasking ability.
• High school diploma or equivalent.
• Experience in inside sales or customer service.
• Proficiency with CRM software and Microsoft Office.
• Ability to read and interpret product specifications.

Responsibilities

• Track sales activity and report to the sales manager.
• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and elevate when needed.

Skills

Detail-oriented

Multitasking

Strong communication skills

Customer service experience

Read technical specs

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

Inside Sales Representative | Charlotte, MI

Salary Range: $53,000 – $82,000 depending on experience

Are you a dedicated professional with a passion for excelling as a inside sales representative? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships and supporting career growth. We partner with leading manufacturing companies in the Charlotte area seeking experienced Inside Sales Representatives to strengthen their teams.

We are building our network of talent in this field across Michigan’s manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

This posting covers Inside Sales Representative opportunities with manufacturers based in and around Charlotte in Eaton County, within about 45 minutes of the city, including Eaton Rapids, Potterville, Olivet, and Bellevue.

The Opportunity

We partner with manufacturers across the Charlotte area seeking Inside Sales Representatives who want more than a lateral move. These companies hire intentionally, and we connect them with professionals ready for roles that fit.

Usual Responsibilities

• Track sales activity and report to the sales manager.
• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and elevate when needed.

Recommended Qualifications

• Detail-oriented and able to multitask.
• High school diploma or equivalent.
• years of experience in inside sales or customer service.
• Strong communication skills, both verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.

Bonus Qualifications

• Familiarity with metal fabrication or machining processes.
• Experience in manufacturing or industrial sales.
• Associate or bachelor’s degree in business or related field.
• Knowledge of ERP systems.

Job Titles That Should Apply

Technical Sales Representative, Customer Account Representative, Sales Coordinator, Quotations Specialist, Inside Sales Associate, Customer Service Representative, Sales Support Specialist, Order Management Specialist, Account Coordinator

Work Authorization

Applicants must be authorized to work in the U.S. without current or future visa sponsorship. Visa sponsorship is not available.

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who’ve been on both sides of the hiring process. Our clients are strategic – they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.

Required Skills:

Resume Offers Access Support Development Machinery HubSpot Salary Hiring Partnerships Recruiting CRM Compensation Components Manufacturing Communication Skills Customer Satisfaction Presentations Materials Preparation Software Engineering Business Marketing Training Sales Communication

Salary Package:

$ 53,000.00 – 82,000.00 (US Dollar)