Inside Sales Representative – Holt Area

The Pivot Group Careers; Delhi Charter Township (MI); On-site; USD 49,000 - 78,000; Full time

Job summary

The Pivot Group Careers in Michigan is seeking an Inside Sales Representative for opportunities with Holt-area manufacturers. This role focuses on maintaining customer records, quoting and processing orders, and coordinating with production to meet delivery dates.

Ideal candidates are detail-oriented with strong communication skills and experience in inside sales or customer service. A high school diploma is required; ERP/CRM knowledge is a plus and manufacturing exposure preferred.

Qualifications

• Detail-oriented and able to multitask.
• High school diploma or equivalent.
• Years of experience in inside sales or customer service.
• Strong communication skills, both verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.

Responsibilities

• Maintain customer records and update contact information.
• Resolve customer issues and escalate when needed.
• Track sales activity and report to the sales manager.
• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.

Skills

Detail-oriented

Experience in inside sales or customer

Strong communication

Read/interpret technical specs

CRM software proficiency

Microsoft Office proficiency

Education

Associate or bachelor’s degree in business or related field

Tools

NetSuite

SAP

Oracle

CRM Knowledge

Job description

Job Description:

Inside Sales Representative | Holt, MI

Salary Range: $49,000 - $78,000 depending on experience

Are you a meticulous professional with a passion for excelling as a inside sales representative? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is dedicated to fostering meaningful relationships and supporting career growth. We collaborate with companies in the Holt area seeking experienced Inside Sales Representatives.

We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

This posting covers Inside Sales Representative opportunities with manufacturers based in and around Holt in Ingham County, within about 30 minutes of the city.

The Opportunity

We partner with manufacturers across the Holt area seeking Inside Sales Representatives who want more than a lateral move. These companies hire intentionally, and we connect them with professionals ready for roles that fit.

Usual Responsibilities

• Maintain customer records and update contact information.
• Resolve customer issues and escape when needed.
• Track sales activity and report to the sales manager.
• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.

Recommended Qualifications

• Detail-oriented and able to multitask.
• High school diploma or equivalent.
• years of experience in inside sales or customer service.
• Strong communication skills, both verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.

Bonus Qualifications

• Associate or bachelor's degree in business or related field.
• Knowledge of ERP systems.
• Familiarity with metal fabrication or machining processes.
• Experience in manufacturing or industrial sales.

Job Titles That Should Apply

Sales Support Specialist, Order Management Specialist, Account Coordinator, Technical Sales Representative, Customer Account Representative, Sales Coordinator, Quotations Specialist, Inside Sales Associate, Customer Service Representative

Work Authorization

Applicants must be authorized to work in the U.S. without current or future visa sponsorship. Visa sponsorship is not available.

Required Skills:

NetSuite Resume Offers Inventory Access Support Development Referrals ERP Salary Hiring Partnerships Recruiting CRM Compensation SAP Inventory Management Manufacturing Interpersonal Skills Customer Satisfaction Presentations Records Oracle Negotiation Preparation Software Engineering Business Marketing Microsoft Office Sales Communication Management

Salary Package:

$ 49,000.00 - 78,000.00 (US Dollar)