Inside Sales Representative – East Lansing Area

The Pivot Group Careers; East Lansing (MI); On-site; USD 54,000 - 83,000; Full time

Job summary

The Pivot Group Network seeks an Inside Sales Representative for opportunities in and around East Lansing, MI. This role focuses on handling inquiries, preparing quotes, and guiding customers from quote to order with collaboration across production and shipping teams.

The ideal candidate brings inside sales or customer service experience, strong communication, and familiarity with CRM systems and Microsoft Office. Manufacturing knowledge and related education are a bonus.

Qualifications

• High school diploma or equivalent required.
• Years of inside sales or customer service experience desired.
• Strong communication skills, verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.
• Detail-oriented and able to multitask.

Responsibilities

• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on specifications.
• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and elevate when needed.
• Track sales activity and report to the sales manager.

Skills

Communication skills

Reading technical specifications

CRM software

Microsoft Office

Multitasking

Attention to detail

Education

High school diploma or equivalent

Associate or bachelor’s degree in business or related field

Tools

CRM software

Microsoft Office

Job description

Job Description:

Inside Sales Representative | East Lansing, MI

Salary Range: $54,000 – $83,000 depending on experience

Are you a skilled professional with a passion for excelling as a inside sales representative? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is dedicated to building meaningful connections in the manufacturing community. We collaborate with companies in the East Lansing area seeking experienced Inside Sales Representatives.

We are building our network of talent in this field across Michigan’s manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

This posting covers Inside Sales Representative opportunities with manufacturers based in and around East Lansing in Clinton County, within about 30 minutes of the city, including Okemos, Haslett, Perry, and Laingsburg.

The Opportunity

We partner with manufacturers across the East Lansing area seeking Inside Sales Representatives who want more than a lateral move. These companies hire intentionally, and we connect them with professionals ready for roles that fit.

Usual Responsibilities

• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and elevate when needed.
• Track sales activity and report to the sales manager.

Recommended Qualifications

• High school diploma or equivalent.
• years of experience in inside sales or customer service.
• Strong communication skills, both verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.
• Detail-oriented and able to multitask.

Bonus Qualifications

• Experience in manufacturing or industrial sales.
• Associate or bachelor’s degree in business or related field.
• Knowledge of ERP systems.
• Familiarity with metal fabrication or machining processes.

Job Titles That Should Apply

Customer Account Representative, Sales Coordinator, Quotations Specialist, Inside Sales Associate, Customer Service Representative, Sales Support Specialist, Order Management Specialist, Account Coordinator, Technical Sales Representative

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who’ve been on both sides of the hiring process. Our clients are strategic – they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.

Required Skills:

• Resume
• Data
• Offers
• Support
• Development
• Driving
• Logistics
• HubSpot
• Salary
• Hiring
• Partnerships
• Recruiting
• CRM
• Compensation
• Features
• Campaigns
• Manufacturing
• Interpersonal
• Skills
• Customer
• Satisfaction
• Presentations
• Negotiation
• Preparation
• Email
• Software
• Business
• Training
• Microsoft
• Office
• Sales
• Communication

Salary Package:

$ 54,000.00 – 83,000.00 (US Dollar)