Inside Sales Representative (7102)

ABC Supply; Chicago (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401(k) with company match

Employee assistance program

Disability insurance

Life insurance

Flex spending

Paid vacation

Paid sick days

Paid holidays

Job summary

ABC Supply Interiors in Chicago is seeking an Inside Sales Associate to assist customers with building materials for various projects. You will greet customers, discuss product options, and finalize sales with superior service and product knowledge.

Responsibilities include processing orders, coordinating deliveries, handling calls and emails, and supporting the branch sales plan. A 1–2 year background in interior building products is preferred and a team-oriented attitude is valued.

Qualifications

• 1-2 years' experience with interior building products is preferred.
• Excellent communication and interpersonal skills.
• Solid time management and prioritization skills.
• Basic computer skills and ability to navigate common software.

Responsibilities

• Greet customers and provide superior service throughout the sales process.
• Assist customers in selecting materials and solutions for building projects.
• Discuss features and benefits of products and services; upsell where appropriate.
• Establish rapport with new customers and nurture long-term relationships.
• Coordinate delivery requests to ensure timely and accurate fulfillment.
• Answer incoming calls and emails to assist customers promptly; process payments and apply to accounts.
• Arrange customer product pickup with the warehouse; help maintain stock levels.

Skills

Customer service

Communication

Time management

Interpersonal skills

Team player

Microsoft Office

Tools

Microsoft Office

Job description

Shift Schedule: Monday - Friday. Saturdays on occasion.ABC Supply Interiors is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. ABC Supply Interiors delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.Specific duties may include:Assisting customers in developing L&W solutions to meet their needsDiscussing features and benefits of products and servicesEstablishing rapport with new customers and nurturing relationships with long term customersSoliciting feedback from customers on products and servicesCoordinating delivery requests to ensure efficiency and customer satisfactionAssisting in the development of branch sales plan and strategyAssisting in the design and execution of merchandising strategyDetermining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each jobAnswering incoming phone calls and emails to assist customers in a timely mannerAccepting payment and applying it to the appropriate customer accountArranging with the warehouse for customer product pickupReordering products to keep the store and warehouse shelves well stockedAddressing and resolving service concerns, should they ariseSpecific qualifications include:1-2 years' experience with interior building products is preferredExcellent communication and interpersonal skillsSolid time management and prioritization skillsBasic computer skillsPositive attitude and team playerDetail and service orientedBenefits may include:Health, dental, and vision coverage - eligible after 60 days, low out of pocket401(k) with generous company match - eligible after 60 days, immediately vestedEmployer paid employee assistance programEmployer paid short term and long term disabilityEmployer paid life insuranceFlex spendingPaid vacationPaid sick daysPaid holidaysPay Rate Information$20-25/hr. Based on experience & qualifications.Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.