Inside Sales Representative (7398)

ABC Supply; Stratford (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with generous company match

Employer paid employee assistance plan

Employer paid short term and long term

Disability insurance

Employer paid life insurance

Flex spending

Paid vacation

Paid sick days

Paid holidays

Job summary

ABC Supply Interiors is seeking an Inside Sales Associate to assist customers purchasing building materials for commercial and residential projects. You will greet customers and provide superior service and product knowledge from first contact to closing the sale.

Key responsibilities include advising on product features, coordinating deliveries, assisting in branch sales planning, up-selling, handling calls and emails, processing payments, and maintaining stocked shelves.

Qualifications

• 1–2 years' experience with interior building products is preferred
• Excellent communication and interpersonal skills
• Solid time management and prioritization skills
• Basic computer skills
• Positive attitude and team player
• Detail and service oriented

Responsibilities

• Assisting customers in developing L&W solutions to meet their needs
• Discussing features and benefits of products and services
• Establishing rapport with new customers and nurturing relationships with long term customers
• Soliciting feedback from customers on products and services
• Coordinating delivery requests to ensure efficiency and customer satisfaction
• Assisting in the development of branch sales plan and strategy
• Assisting in the design and execution of merchandising strategy
• Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
• Answering incoming phone calls and emails to assist customers in a timely manner
• Accepting payment and applying it to the appropriate customer account
• Arranging with the warehouse for customer product pickup
• Reordering products to keep the store and warehouse shelves well stocked
• Addressing and resolving service concerns, should they arise

Skills

Communication

Interpersonal skills

Time management

Basic computer skills

Positive attitude

Detail oriented

Job description

Shift Schedule

Monday – Friday 6am- 4pm

ABC Supply Interiors

ABC Supply Interiors is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. ABC Supply Interiors delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.

Inside Sales Associate

As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.

Responsibilities

• Assisting customers in developing L&W solutions to meet their needs
• Discussing features and benefits of products and services
• Establishing rapport with new customers and nurturing relationships with long term customers
• Soliciting feedback from customers on products and services
• Coordinating delivery requests to ensure efficiency and customer satisfaction
• Assisting in the development of branch sales plan and strategy
• Assisting in the design and execution of merchandising strategy
• Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
• Answering incoming phone calls and emails to assist customers in a timely manner
• Accepting payment and applying it to the appropriate customer account
• Arranging with the warehouse for customer product pickup
• Reordering products to keep the store and warehouse shelves well stocked
• Addressing and resolving service concerns, should they arise

Qualifications

• 1-2 years' experience with interior building products is preferred
• Excellent communication and interpersonal skills
• Solid time management and prioritization skills
• Basic computer skills
• Positive attitude and team player
• Detail and service oriented

Benefits

• Health, dental, and vision coverage - eligible after 60 days, low out of pocket
• 401(k) with generous company match - eligible after 60 days, immediately vested
• Employer paid employee assistance program
• Employer paid short term and long term disability
• Employer paid life insurance
• Flex spending
• Paid vacation
• Paid sick days
• Paid holidays

Equal Opportunity

Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.

American Construction Materials (ACM)

American Construction Materials (ACM) was founded in 2002 with the goal of being the industry leader in metal building products. ACM is focused towards delivering exceptional service with innovative products and programs. ACM is your brand for rainware, trim coil, edge metals, siding accessories, and soffit and fascia.