Inside Sales Representative (7462)

ABC Supply; Fort Lauderdale (FL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Disability insurance

Life insurance

Paid vacation

Paid sick days

Paid holidays

Flexible spending account

Employee assistance program

Job summary

ABC Supply Interiors is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects.

From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.

Qualifications

• Bilingual in Spanish / English.
• Building Materials knowledge and product familiarity.
• Excellent communication and interpersonal skills.
• Solid time management and prioritization skills.
• Basic computer skills and detail-oriented service mindset.

Responsibilities

• Assisting customers in developing L&W solutions and selecting appropriate products.
• Discussing features and benefits of products and services to customers.
• Establishing rapport with new customers and nurturing relationships with long-term customers.
• Coordinating delivery requests to ensure efficiency and customer satisfaction.
• Answering phone calls and emails to assist customers promptly and accurately.
• Processing payments and applying them to customer accounts and orders.
• Assisting in merchandising, branch sales planning and strategy.

Skills

Bilingual: Spanish/English

Interior building products knowledge

Customer service

Job description

ABC Supply Interiors is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. ABC Supply Interiors delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.Specific duties may include:Assisting customers in developing L&W solutions to meet their needsDiscussing features and benefits of products and servicesEstablishing rapport with new customers and nurturing relationships with long term customersSoliciting feedback from customers on products and servicesCoordinating delivery requests to ensure efficiency and customer satisfactionAssisting in the development of branch sales plan and strategyAssisting in the design and execution of merchandising strategyDetermining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each jobAnswering incoming phone calls and emails to assist customers in a timely mannerAccepting payment and applying it to the appropriate customer accountArranging with the warehouse for customer product pickupReordering products to keep the store and warehouse shelves well stockedAddressing and resolving service concerns, should they ariseSpecific qualifications include:Bilingual in Spanish / EnglishBuilding Material knowledge1-2 years' experience with interior building products is preferredExcellent communication and interpersonal skillsSolid time management and prioritization skillsBasic computer skillsPositive attitude and team playerDetail and service orientedBenefits may include:Health, dental, and vision coverage - eligible after 60 days, low out of pocket401(k) with generous company match - eligible after 60 days, immediately vestedEmployer paid employee assistance programEmployer paid short term and long term disabilityEmployer paid life insuranceFlex spendingPaid vacationPaid sick daysPaid holidaysEqual Opportunity Employer / Drug Free WorkplaceABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.