Inside Sales Representative (7390)

ABC Supply; Beltsville (MD); On-site; USD 60,174,000 - 68,770,000; Full time

Benefits offered by this job

Health, dental, vision after 60 days

401(k) with company match after 60 day

Employee assistance program

Disability insurance

Life insurance

Paid vacation

Paid holidays

Paid sick days

Job summary

ABC Supply Interiors in Beltsville, MD is hiring an Inside Sales Associate to assist customers, recommend building products, and finalize sales with accurate orders and timely deliveries.

You will cultivate relationships, upsell supplies, coordinate with the warehouse, answer inquiries, and uphold service standards in a fast-paced, team-driven environment.

Qualifications

• 1-2 years' experience with interior building products preferred.
• Excellent communication and interpersonal skills.
• Solid time management and prioritization skills.
• Basic computer skills.
• Positive attitude and team player.
• Detail and service oriented.
• Ability to multitask.

Responsibilities

• Assist customers in developing product solutions and meet their needs.
• Discuss features and benefits of products and services.
• Establish rapport with new customers and nurture long-term relationships.
• Solicit feedback from customers on products and services.
• Coordinate delivery requests to ensure efficiency and satisfaction.
• Assist in branch sales planning and merchandising strategy.
• Determine customer needs and recommend appropriate products and upsell.
• Answer calls and emails to assist customers promptly.
• Accept payments and apply to customer accounts.
• Arrange warehouse pickup and reorder products to keep shelves stocked.
• Address and resolve service concerns as they arise.

Skills

Communication skills

Interpersonal skills

Multitasking

Time management

Job description

Shift Schedule: Monday-Friday 6am-4pmABC Supply Interiors is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. ABC Supply Interiors delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.Specific duties may include:Assisting customers in developing L&W solutions to meet their needsDiscussing features and benefits of products and servicesEstablishing rapport with new customers and nurturing relationships with long term customersSoliciting feedback from customers on products and servicesCoordinating delivery requests to ensure efficiency and customer satisfactionAssisting in the development of branch sales plan and strategyAssisting in the design and execution of merchandising strategyDetermining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each jobAnswering incoming phone calls and emails to assist customers in a timely mannerAccepting payment and applying it to the appropriate customer accountArranging with the warehouse for customer product pickupReordering products to keep the store and warehouse shelves well stockedAddressing and resolving service concerns, should they ariseSpecific qualifications include:1-2 years' experience with interior building products is preferredExcellent communication and interpersonal skillsSolid time management and prioritization skillsBasic computer skillsPositive attitude and team playerDetail and service orientedAbility to multitaskBenefits may include:Health, dental, and vision coverage - eligible after 60 days, low out of pocket401(k) with generous company match - eligible after 60 days, immediately vestedEmployer paid employee assistance programEmployer paid short term and long term disabilityEmployer paid life insuranceFlex spendingPaid vacationPaid sick daysPaid holidaysPay Rate Information:$21-24/hr. Based on experience and qualifications.Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.