Inside Sales Representative

Insight Global; Tempe (AZ); On-site; USD 42,000 - 66,000; Full time

Job summary

Insight Global in Tempe is seeking a Sales Service Representative to engage prospective clients and qualify leads for the sales team. You will speak with clients, perform inbound and outbound calls, and support customer satisfaction and retention.

This role requires self-sufficiency, strong written and verbal communication, and the ability to handle inquiries from advertising. It offers a significant entry point with a large Fortune 500 company.

Qualifications

• 2+ Years of Sales or Cold Calling Experience
• Self-sufficient
• Inbound and outbound calling experience
• Customer Service experience
• Strong written and verbal communication skill

Responsibilities

• Completes telephone calls to establish and qualify leads and prospects for the sales force
• Handles incoming customer calls with the intent of extending contact to sell new or additional products and/or services and to provide customer satisfaction and retention
• Handles inquiries generated by advertising
• Records customer information and maintains data records in appropriate tool
• Ensures information is recorded timely, accurately and in a clear understandable manner
• Coordinates work activities to achieve the volume expected to meet operational requirements
• Cultivating new qualified leads through both cold and warm calls (outbound/inbound)

Skills

Sales experience

Cold calling

Inbound calls

Outbound calls

Customer service

Communication skills

Job description

• 2+ Years of Sales or Cold Calling Experience
• Self-sufficient
• Inbound and outbound calling experience
• Customer Service experience
• Strong written and verbal communication skill

Day to Day

This is a huge opportunity to get your foot in the door with a large fortune 500 company. The Sales Service representative will speak to prospective clients and qualify leads for the sales account managers.

Key Responsibilities:

• Completes telephone calls to establish and qualify leads and prospects for the sales force
• Handles incoming customer calls with the intent of extending contact to sell new or additional products and/or services and to provide customer satisfaction and retention
• Handles inquiries generated by advertising
• Records customer information and maintains data records in appropriate tool
• Ensures information is recorded timely, accurately and in a clear understandable manner
• Coordinates work activities to achieve the volume expected to meet operational requirements
• Cultivating new qualified leads through both cold and warm calls (outbound/inbound)