Inside Sales Rep (ESOP) – Remote/Multiple States

Border States; Bismarck (ND); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

Health, Dental and Vision Benefits

401(k) Retirement Plan

Paid Holidays

Paid Volunteer Time

Personal Leave time

Job summary

Border States is seeking an Inside Sales Representative to support the Customer Service team in promoting sales, taking orders, and delivering exemplary service to customers. You will develop product and application knowledge to craft solutions that meet customer needs and grow relationships with customers and suppliers.

The role handles orders, pricing, deliveries, and returns while prioritizing accuracy, responsiveness, and proactive communication.

Qualifications

• Associate's business/trade degree preferred or the equivalent in work experience.
• 3+ years of prior customer service, city desk, or sales experience.
• 3+ years of prior electrical distribution experience preferred.
• Technical ability to understand electrical systems.
• Working knowledge of Windows, Microsoft Office (Excel, Word, PowerPoint), internet and email.
• Working knowledge of SAP software preferred.

Responsibilities

• Receives and enters orders in a timely and accurate manner.
• Optimizes margin and service through cross-docking, transfers, drop-ship, etc.
• Provides price quotes to customers for existing bill of materials and creates bill of materials from take-offs.
• Responsible for managing projects.
• Provides consistent and timely follow-up on customer inquiries and order status.
• Coordinatess and expedites deliveries and processes returns.
• Utilizes product and application knowledge to develop customer solutions.
• Builds relationships with customers and suppliers through frequent communication.
• Runs daily reports and resolves customer and order issues.

Skills

Customer service

Interpersonal communication

Organizational skills

Technical understanding

Education

Associate's/business/trade degree or equivalent

Tools

SAP

Job description

Border States is seeking an Inside Sales Representative to support the Customer Service team in promoting sales, taking orders, and delivering exemplary service to customers. You will develop product and application knowledge to craft solutions that meet customer needs and grow relationships with customers and suppliers.

The role handles orders, pricing, deliveries, and returns while prioritizing accuracy, responsiveness, and proactive communication.