Remote Inside Sales Pro — Drive Revenue & Customer Success

Msupply; United States; Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance (medical)

Dental and vision

Life and AD&D insurance

401(k) plan

Paid time off

Weekly pay

Job summary

mSupply is seeking an Inside Sales Representative to manage and develop relationships within an assigned customer base. This remote role handles inquiries, outbound outreach, order processing, and provides product guidance to meet customer needs.

You will drive revenue, support customer retention, and deliver a high-quality experience through accurate execution and clear communication. A high school diploma and call center experience are preferred, with MS Office proficiency and related systems.

Qualifications

• High School Diploma or GED equivalent.
• 2 years prior call center experience in a related field.
• Knowledge of MS Office applications – Word, Excel, PowerPoint, Outlook, SharePoint.
• Aptitude for mathematical operations and numerical analysis.

Responsibilities

• Respond to inbound inquiries and conduct targeted outbound outreach.
• Process customer orders for products in stock and special orders.
• Research, identify, and resolve customer issues using the computer system.
• Provide product and solution guidance aligned to customer needs.
• Follow up on customer inquiries not immediately resolved.
• Promote up-selling of products and services.
• Complete call logs and reports; maintain documentation.
• Monitor billing issues and communicate trends to management.
• Coach customers on using computer systems to resolve problems.
• Maintain proficiency with company systems and data entry tasks.
• Perform other duties as assigned.

Skills

Customer service

Numerical analysis

Education

High School Diploma or GED

Tools

Word

Excel

PowerPoint

Outlook

SharePoint

Job description

mSupply is seeking an Inside Sales Representative to manage and develop relationships within an assigned customer base. This remote role handles inquiries, outbound outreach, order processing, and provides product guidance to meet customer needs.

You will drive revenue, support customer retention, and deliver a high-quality experience through accurate execution and clear communication. A high school diploma and call center experience are preferred, with MS Office proficiency and related systems.