Inside Sales Representative

Triple-S Steel Holdings, Inc.; Richmond (VA); On-site; USD 42,000 - 66,000; Full time

Job summary

Triple-S Steel Holdings, Inc. in Richmond, VA is seeking an Inside Sales representative to grow the customer base, quote and process orders, and coordinate with operations and outside sales to ensure on-time delivery. You will build lasting relationships with customers and manage CRM data to drive new opportunities.

The role emphasizes teamwork, communication, and problem solving in a fast-paced environment. Associates degree or equivalent sales experience is required.

Qualifications

• Associate’s degree or equivalent experience in Inside Sales.
• Ability to multitask in a fast-paced environment.
• Proficient in Word, Excel, Outlook and basic computer skills.
• Strong communication and teamwork abilities.

Responsibilities

• Sell and introduce the company to new and existing clients.
• Quote customers and take orders, track and follow up on orders.
• Coordinate between operations and outside sales to meet expectations.
• Build relationships with current and prospective customers.
• Maintain and expand the customer database and CRM usage.
• Provide feedback on market information and pricing.

Skills

Inside Sales

CRM

Client relationships

Multi-tasking

Education

Associate’s degree

Tools

CRM software

Job description

Overview

We areseeking a motivatedInside Sales representative to join our business. This job entails selling and/or introducing the company to both new and established clients. Quoting customers and taking orders from customers. Duties involve entering, tracking and following up on orders. During the order execution process inside sales people coordinate between operations and the outside sales people to meet or exceed customer expectations. Most important is build relationship with current and prospective customers.

Responsibilities

• Maintaining and expanding customer database.
• Attending sales group meetings.
• Capturing of accurate and complete information in customer relationship management.
• Quoting and handling order execution from acceptance to completion.
• Coordinating between customer and traffic dispatcher to insure on-time delivery of material.
• Communicating with customers in regards to current relative market information and capturing relative feedback.
• Obtain and provide feedback on Competitor pricing/equipment to Management
• Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base
• Manage a database of potential customers and contact them on a regular base for new opportunities
• Team with Outside Sales Rep to build a pipeline of opportunities and close sales
• Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.
• Note suggestions or complaints and communicate to the Quality/Operations group.
• Utilize CRM Software to keep track of important customer ‘touches’.
• Support the Quality System of the Company.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Associate’s degree from an accredited institution or equivalent work experience in Inside Sales.
• Able to multi task in a fast paced environment.
• Proficient level of computer skills in typing, number key, Word, Excel and Outlook.
• Able to work in a team environment.
• Exceptional communication skills.
• Problem solving and creative thinking.