Inside Sales Pro — Quotes, Orders & Customer Support

Beacon Roofing Supply, Inc; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with employer match

Health insurance

PTO and holidays

Paid training and certifications

Legal assistance

Pet insurance

Employee assistance program

Job summary

QXO is a leading distributor and installer of building products, based in Raleigh, NC. The role handles price quotes, orders, and inquiries to support both customers and the Outside Sales team.

Full-time, Monday–Friday 7:00 am–4:30 pm, with OT/weekends as needed. Benefits include 401(k), health coverage, PTO, training, and more. Spanish language skills are a plus and prior construction materials experience is beneficial.

Qualifications

• Front-line customer service and sales experience required.
• Industry experience with construction or building materials a plus.
• Spanish bilingual proficiency a plus.
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management.
• Eagerness and ability to learn and retain vast amounts of product information.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service

Sales experience

Communication skills

Teamwork

Product knowledge

Job description

QXO is a leading distributor and installer of building products, based in Raleigh, NC. The role handles price quotes, orders, and inquiries to support both customers and the Outside Sales team.

Full-time, Monday–Friday 7:00 am–4:30 pm, with OT/weekends as needed. Benefits include 401(k), health coverage, PTO, training, and more. Spanish language skills are a plus and prior construction materials experience is beneficial.