Inside Sales & Customer Support Pro – Building Materials

Beacon Roofing Supply, Inc; San Jose (CA); On-site; USD 33,000 - 49,000; Full time

Job summary

QXO is a leading distributor and installer of building products, serving a massive market across North America. This role is based in San Jose and focuses on delivering excellent customer service while driving sales, processing quotes and orders, and coordinating delivery with operations teams.

The ideal candidate will have frontline sales experience, industry knowledge, and strong communication skills to support the Outside Sales team.

Qualifications

• Front-line customer service and sales experience.
• Construction/building materials experience a plus.
• Spanish bilingual proficiency a plus.
• Strong communication and follow-up with customers and vendors.
• Eagerness and ability to learn vast product information.

Responsibilities

• Receive and process price quotes, orders, returns, cancellations, product information and billing inquiries.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service

Sales experience

Construction industry

Spanish bilingual

Communication

Product knowledge

Job description

QXO is a leading distributor and installer of building products, serving a massive market across North America. This role is based in San Jose and focuses on delivering excellent customer service while driving sales, processing quotes and orders, and coordinating delivery with operations teams.

The ideal candidate will have frontline sales experience, industry knowledge, and strong communication skills to support the Outside Sales team.