Inside Sales Specialist - Quotes, Orders & Support

Beacon Roofing Supply, Inc; Potomac (MD); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO, company holidays, and parental le

Paid training and certifications

Legal assistance and identity προστα

Pet insurance

Employee assistance program (EAP)

Job summary

QXO is seeking a motivated customer service and sales associate in Potomac, MD. You will receive and process price quotes, orders, returns, and billing inquiries, while coordinating deliveries with operations and supporting the Outside Sales team.

The role is full-time, Monday–Friday, 6am start, with OT/weekends as needed. We value quick learners, strong communication, and bilingual Spanish is a plus.

Qualifications

• Previous front-line customer service and sales experience.
• Industry experience with construction or building materials a plus.
• Spanish bilingual proficiency a plus.
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management.
• Eagerness and ability to learn and retain vast amounts of product information.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service

Sales experience

Communication

Spanish (bonus)

Job description

QXO is seeking a motivated customer service and sales associate in Potomac, MD. You will receive and process price quotes, orders, returns, and billing inquiries, while coordinating deliveries with operations and supporting the Outside Sales team.

The role is full-time, Monday–Friday, 6am start, with OT/weekends as needed. We value quick learners, strong communication, and bilingual Spanish is a plus.