Inside Sales Pro - Building Materials & Customer Support

Beacon Roofing Supply, Inc; South Easton (NY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO, holidays, and parental leave

Paid training and certifications

Legal assistance and identity theft保护

Pet insurance

Employee assistance program (EAP)

Job summary

QXO, a leading distributor and installer in the building products market, seeks a customer service and sales support specialist in the United States. You will receive quotes, process orders, coordinate deliveries, and assist the Outside Sales team to ensure accurate pricing and on-time fulfillment.

The role emphasizes frontline customer service, consistent communication, and learning extensive product information.

Qualifications

• Front-line customer service and sales experience required.
• Experience with construction/building materials a plus.
• Spanish language skills a plus are beneficial.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service experience

Construction/building materials know‑h

Spanish bilingual (nice to have)

Communication and follow-up

Product information retention

Job description

QXO, a leading distributor and installer in the building products market, seeks a customer service and sales support specialist in the United States. You will receive quotes, process orders, coordinate deliveries, and assist the Outside Sales team to ensure accurate pricing and on-time fulfillment.

The role emphasizes frontline customer service, consistent communication, and learning extensive product information.