Inside Sales Pro — Quotes, Bids & Customer Success

Ferguson Enterprises, Inc.; Burlington (MA); On-site; USD 61,634,000 - 98,541,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Paid time off

Life insurance

Parental leave

Job summary

Ferguson Enterprises, Burlington, MA is seeking a motivated Inside Sales Representative to support pricing, proposals, and customer engagement for multiple projects. Schedule: Monday–Friday 8:30 AM to 5:00 PM, plus one Saturday per month (9:30 AM to 2:30 PM).

Saturday hours are paid as overtime. You will assist outside sales by providing product and technical information, developing customer documentation, and managing the full Order-to-Invoice cycle while ensuring timely order fulfillment and

Qualifications

• 1 to 3 years of experience in a sales support, customer service, or related role.
• Experience in a target‑driven sales environment preferred.
• Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
• Strong organizational and project management skills; experience in project management is a plus.

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service‑related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.

Skills

Pricing proposals

Customer service

Sales support

Prospecting

Negotiation

Job description

Ferguson Enterprises, Burlington, MA is seeking a motivated Inside Sales Representative to support pricing, proposals, and customer engagement for multiple projects. Schedule: Monday–Friday 8:30 AM to 5:00 PM, plus one Saturday per month (9:30 AM to 2:30 PM).

Saturday hours are paid as overtime. You will assist outside sales by providing product and technical information, developing customer documentation, and managing the full Order-to-Invoice cycle while ensuring timely order fulfillment and