Inside Sales Specialist — Quotes & Customer Support (Mon-Fri)

Ferguson; Greenville (NC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Job summary

Ferguson is seeking an Inside Sales Representative to join our Greenville, NC team. This role handles detailed pricing, supports bids, and provides product information to field staff, ensuring smooth order processing and customer solutions.

You’ll work across warehouse, yard, and sales counter while coordinating with internal teams to resolve issues and drive sales. Starting hourly pay begins around $23 with potential for higher based on experience.

Qualifications

• 1–3 years in sales support or customer service.
• Experience in Waterworks or Construction is a plus.
• Able to perform physically demanding work.
• Comfortable switching between warehouse, yard, counter and admin duties.
• Experience in a target-driven sales environment preferred.
• Knowledge of sales techniques such as prospecting, negotiation, closing.
• Strong organizational and project management skills.

Responsibilities

• Prepare and manage detailed pricing proposals and quotations.
• Support new sales opportunities by monitoring bids and researching projects.
• Provide product and technical information to outside sales representatives.
• Develop and maintain customer documentation with product details.
• Liaise between customers and internal teams to ensure timely order fulfillment.
• Oversee the full Order-to-Invoice cycle and ensure quality standards.
• Ensure compliance with Health, Safety and Environmental requirements.
• Maintain regular attendance and perform other duties as assigned.
• Role involves training and working in the warehouse, yard, and at the sales counter.

Skills

Sales support

Customer service

Warehouse experience

Multi-tasking

Organizational skills

Project management

Communication

Job description

Ferguson is seeking an Inside Sales Representative to join our Greenville, NC team. This role handles detailed pricing, supports bids, and provides product information to field staff, ensuring smooth order processing and customer solutions.

You’ll work across warehouse, yard, and sales counter while coordinating with internal teams to resolve issues and drive sales. Starting hourly pay begins around $23 with potential for higher based on experience.