Inside Sales Pro - Proposals and Order-to-Invoice (Bonus)

Ferguson; Burlington (MA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health benefits

Dental

Vision

Paid time off

Life insurance

401(k) with company match

Parental leave

Employee discounts

Job summary

Ferguson is seeking an Inside Sales Representative in Burlington, MA to prepare pricing proposals, support bids, and provide product information to outside sales. You will manage the Order-to-Invoice cycle and maintain customer documentation, ensuring timely order fulfillment.

Schedule: Mon-Fri 8:30 AM–5:00 PM, plus one Saturday per month (overtime). The role emphasizes accuracy, communication, and adherence to HSE requirements in a fast-paced environment.

Qualifications

• 1 to 3 years of experience in a sales support, customer service, or related role.
• Experience in a target-driven sales environment preferred.
• Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
• Strong organizational and project management skills; experience in project management is a plus.

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.

Skills

Prospecting

Negotiation

Persuasion

Closing

Communication

Organization

Project management

Job description

Ferguson is seeking an Inside Sales Representative in Burlington, MA to prepare pricing proposals, support bids, and provide product information to outside sales. You will manage the Order-to-Invoice cycle and maintain customer documentation, ensuring timely order fulfillment.

Schedule: Mon-Fri 8:30 AM–5:00 PM, plus one Saturday per month (overtime). The role emphasizes accuracy, communication, and adherence to HSE requirements in a fast-paced environment.