Inside Sales Pro: Growth & Training

Sweeping Corporation of America; Newington (VA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive pay based on experience

Professional growth and advancement

Ongoing product training and skill dev

Job summary

Sweeping Corporation of America is seeking an Inside Sales Associate to engage customers by phone, email, and in person, guiding them through the sales cycle with a strong focus on service and solutions.

You will build relationships, generate opportunities, process showroom and phone orders, quote customers, and support the sales team with accurate data entry and proactive follow-up, in a collaborative environment that promotes growth.

Qualifications

• Previous experience in inside sales, customer service, or account management preferred.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn new software quickly.
• Experience with NetSuite ERP/POS is preferred but not required.
• Strong problem-solving skills with the ability to think critically and provide solutions.
• Ability to work independently within a fast-paced team environment.

Responsibilities

• Build and maintain relationships with customers to grow the book of business.
• Generate new sales opportunities.
• Assist customers in the showroom and process orders by phone, email, and walk-in traffic.
• Proactively ask customers about projects to recommend complete solutions.
• Recommend complementary products to maximize satisfaction and sales.
• Generate quotes and enter orders accurately into the system.
• Follow up on quotes, leads, and opportunities to increase revenue.
• Research and qualify new leads and identify growth opportunities.
• Drive counter sales by upselling and cross-selling.
• Learn product inventory and vendor offerings; coordinate special orders.
• Educate customers on product features, promotions, and DOT specs.
• Collaborate with outside sales, purchasing, and sign departments to fulfill requests.
• Resolve customer concerns promptly and maintain satisfaction.
• Assist with quotes, follow-up calls, and other sales tasks as needed.
• Assist with inventory and showroom maintenance.

Skills

Inside sales

Customer service

Account management

Verbal communication

Written communication

Organizational skills

Time management

Microsoft Office

NetSuite ERP

Problem solving

Independent work

Team collaboration

High school diploma

Education

High school diploma

Tools

Microsoft Office

NetSuite ERP/POS

Job description

Sweeping Corporation of America is seeking an Inside Sales Associate to engage customers by phone, email, and in person, guiding them through the sales cycle with a strong focus on service and solutions.

You will build relationships, generate opportunities, process showroom and phone orders, quote customers, and support the sales team with accurate data entry and proactive follow-up, in a collaborative environment that promotes growth.