Inside Sales Pro — Growth, Support & Orders

Connection Technology Center; City of Rochester (NY); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health Insurance

Vacation Time

401K plan with Employer Match

Summer golf membership to Bristol Harb

Job summary

Connection Technology Center in Victor, NY is seeking an Inside Sales Representative to cultivate customer relationships via inbound calls and emails, prepare quotes, enter orders, and follow through to final purchase orders.

You will collaborate with engineering and support teams, leverage CRM and ERP systems, and work in a fast-paced environment to grow revenue while delivering excellent service.

Qualifications

• Bachelor's degree or equivalent business experience preferred.
• Customer service or call-center experience is a plus.
• Ability to learn product features and articulate value to customers.
• Strong time management and organizational skills.

Responsibilities

• Cultivate relationships with customers via inbound calls and emails.
• Create quotes, enter orders, and follow through until PO receipt.
• Communicate product value and recommendations tailored to customer needs.
• Maintain accurate CRM records and monitor order status.
• Collaborate with cross-functional teams to resolve order issues.
• Identify opportunities for new business with outbound outreach.

Skills

CRM software

ERP system

Customer service

Sales process

Communication

Time management

Teamwork

Technical aptitude

Relationship building

Outbound/inbound sales

Education

Bachelor's degree in Business/Marketing

Tools

CRM software

ERP system

Job description

Connection Technology Center in Victor, NY is seeking an Inside Sales Representative to cultivate customer relationships via inbound calls and emails, prepare quotes, enter orders, and follow through to final purchase orders.

You will collaborate with engineering and support teams, leverage CRM and ERP systems, and work in a fast-paced environment to grow revenue while delivering excellent service.