Inside Sales Pro – Building Materials & Quotes

US LBM Service Co; Biddeford (ME); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off and Holidays

Job summary

Deering Lumber, a Division of US LBM Holdings, LLC, seeks an Inside Sales Representative to support new and existing customers, provide product support, quotes, and dimension information, and assist outside sales reps. This role requires 1–3 years in the building material industry and strong communication skills.

You will respond to inquiries, initiate calls to generate sales, manage orders, coordinate deliveries, and maintain stock levels.

Qualifications

• High School Diploma or GED required.
• 1–3 years in building material industry with basic product knowledge.
• 1–3 years inside sales experience preferred.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Computer operation

Calculator use

Cash register

Building supplies knowledge

Customer relations

Oral and written communication

Inventory control

Walk sites

Education

High School Diploma or GED

Job description

Deering Lumber, a Division of US LBM Holdings, LLC, seeks an Inside Sales Representative to support new and existing customers, provide product support, quotes, and dimension information, and assist outside sales reps. This role requires 1–3 years in the building material industry and strong communication skills.

You will respond to inquiries, initiate calls to generate sales, manage orders, coordinate deliveries, and maintain stock levels.