Inside Sales Pro — Building Materials & Quotes

US LBM; Milaca (MN); On-site; USD 25,000 - 28,000; Full time

Job summary

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM, seeks an Inside Sales Representative to support new and existing customers. You will provide product information, prepare quotes, and assist outside sales teams both in person and over the phone.

The role emphasizes building relationships, processing orders, and coordinating deliveries on a fast-paced sales floor in Milaca, MN.

Qualifications

• 1-3 years of experience in the building material industry preferred.
• Inside sales experience preferred.
• Knowledge of product applications and project timing is helpful.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtain information on pricing specifications, uses and availability.
• Manage schedules for projects by coordinating with outside sales, jobsites, and assigned customers.
• Maintain stock levels on the sales floor and in the stockroom.
• Research credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Customer service

Interpersonal communication

Inventory knowledge

Basic computer skills

Cash handling

Education

High School Diploma or GED

Job description

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM, seeks an Inside Sales Representative to support new and existing customers. You will provide product information, prepare quotes, and assist outside sales teams both in person and over the phone.

The role emphasizes building relationships, processing orders, and coordinating deliveries on a fast-paced sales floor in Milaca, MN.